Solutions

We understand that caring for your loved one isn’t always easy. With our solutions, you don’t have to go through the challenges of being a caregiver alone.

Whether you’re a caregiver supporting your loved one or in search of personalized care, CareProvide has the solutions for your unique needs and situation. Through our quality care and wide variety of resources, we can help you and your loved one live more meaningful, joyful lives. As those with families ourselves, we understand the importance of personal care and senior services you can trust. Our care providers treat their clients like their own family, ensuring they get the care they need to maintain their independence, dignity, and personal fulfillment.

We understand that caring for your loved one isn’t always easy. With our solutions, you don’t have to go through the challenges of being a caregiver alone.

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CareProvide Story

Quality care starts with expertise and experience. Our founder Jennifer Cua and co-founder Jill Kidwell certainly have both.

As a care provider herself, Jennifer understands the importance of treating clients with love, care, and respect. Throughout her career, Jennifer has worked as an RN for several home care agencies before deciding to start her own in the Annapolis area.

As someone who has needed personal care services for her loved one, Jill can easily empathize with families looking for solutions and resources. After working with several agencies, Jill felt like she needed to fill the gap in this field.

Upon meeting and developing their professional relationship, Jennifer and Jill decided to create a new kind of agency. This agency would be centered around the INSPIRED™ framework that focuses on healthy living, independence, well-being, fulfillment, and choice.

Together, Jennifer and Jill created CareProvide with the goal of helping seniors age in place, to live healthier, happier, safer, and more meaningful lives.

Our highly skilled care providers can help with your loved one’s needs, whether they include cooking healthy meals, helping with exercise, sustaining social engagement, and participating in life activities. With personalized support and resources, seniors can enjoy more longevity in life and experience better mental, physical, and emotional health.

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“The name says it all. CareProvide fulfilled our fiercely independent parents’ goal of staying and living in their home. The care providers created a compassionate caring environment, helping our family navigate through rehabilitation, assisted living, and in-home care. They treated our parents with dignity and a gentle touch, and they really became members of our family. We knew our parents were safe because their care providers were dependable, always on time, and consistently communicated updates via phone, email, text, and video.”

Carol W. and Kathy F.

“When my mom was experiencing issues in assisted living due to her stroke, Jennifer from CareProvide immediately stepped in to fulfill my mom’s sudden needs. Throughout her six weeks of care from CareProvide, my mom had the best of the best attention and support. Even as my mom went through hospice later on, Jennifer was still involved, visiting my mom and being with our family.”

Joan Parks

“CareProvide has dedicated and competent care providers who helped me as I recovered from major heart surgery. Their care and help allowed me to stay in my apartment with my three cats.”

Micheal

FAQ

What is a care provider vs. a caregiver?

A care provider is a trained professional who takes care of clients who have varying levels of needs. They may provide full-time support or simply visit clients for several hours each week. Care providers have a background in personal care, meaning they can perform services, such as checking blood sugar levels, personal grooming, and creating meal plans based on dietary needs. A caregiver is a family member or close friend who takes care of their loved one. They’re responsible for ensuring their loved one is getting the proper level of care based on their personal needs. This individual often has limited experience in care providing, as they are usually the adult children of their aging parents. Oftentimes, caregivers start out helping their loved one, eventually recruiting professional help or resources to fill in the gaps and provide additional support.

When should I start looking for a home care provider?

You and your loved one's doctor know your loved one’s needs better than anyone else. While it’s difficult to see them go through this transition, it’s essential that you find the resources you need to support their well-being. Starting this process early can help you feel prepared when your loved one’s independence begins to fade. While it’s your ultimate decision when the right time to hire a care provider is, these signs can indicate you need additional support:

You’re physically and mentally exhausted from caring for your loved one while working or caring for your own family
Your loved one seems depressed, disengaged, or is acting abnormally irrational
Your loved one’s physical and mental health is visibly deteriorating
You can no longer meet the demands of your loved one’s personal needs
You’re becoming concerned about being able to help your loved one age in place
Your loved one can no longer take care of themselves while managing their household
Your loved one needs someone to check on their well-being
Your loved one’s doctors recommend getting outside help

Am I being a bad caregiver by handing off my duties to someone else?

Many caregivers experience feelings of guilt and apprehension when hiring a care provider for their loved one. They often feel that their loved one’s care must fall on them rather than on a stranger. When grappling with these feelings, remember that care providers are trained professionals in their field. They have the experience, skills, and background to give your loved one the level of care they need. By bringing in additional assistance, you can provide supplemental resources to help your loved one live a more meaningful life.

What does a care provider do that I can’t do?

While family members can do a lot for their loved one, they often experience burnout and stress. Since our care providers are highly trained and do this as a profession, they’re able to come to work each day with the tools and expertise to provide excellent care. Along with overseeing your loved one’s physical well-being, our staff are trained in the proper nutrition, exercise, and personal care of seniors.

What should I look for in a care provider?

You want a care provider who is trained in holistic care. Proper health doesn’t just come from managing your loved one’s physical needs. A good care provider knows that health is dependent on their mental, emotional, and social well-being as well. You want a care provider who has gone through our training center, The Inspiration Lab, and has the ongoing support from our community of skilled care providers.

How do I know the care provider will take good care of my loved one?

We carefully select every one of our care providers to ensure they’re a good fit for our clients. Before assigning them to you, we give you the opportunity to interview our care providers to ensure they’re a good match for your loved one’s needs. On the first day of care, we introduce our care providers to your loved one, giving them an overview of this new situation. We’re here to answer any questions you or your loved one might have about their care. We want to establish an open and honest relationship between our care providers and our clients. For the first week of using our services, we’ll visit your loved one to assess our care provider. After this initial week, we’ll check in on a weekly basis to ensure things are going well. On a daily basis, our team records our activities, keeping track of successes, opportunities, and areas for improvement. These notes help inspire any initiatives moving forward. It’s our mission to continually improve our already exceptional services.

How do I tell my loved one that they will be receiving care at their home?

While some seniors have a challenging time understanding that they’ll receive additional care, it’s important to continually keep them involved in the process. Before their first day of personalized care, plan a time to sit down with your loved one to discuss the situation. From a place of compassion and empathy, explain that you can no longer meet their caregiving needs on your own. Explain to them that an experienced care provider will be coming to their home to help with their specific needs. Go over what specific duties the care provider will provide so that your loved one knows what to expect. Let them know the name of their care provider and when they’ll be coming. Make sure to write all of this information down on an easy-to-read document, so that your loved one can read through it if they forget anything. Consider reminding your loved one several times, especially if they’re experiencing memory issues. You want them to be well aware that someone new will be helping them at home.

Is there a way to check the quality of care that my loved one is receiving?

Yes, there is. CareProvide’s secure Client + Family Portal allows you and your family to view weekly schedules, review visit information such as care notes, pay open invoices and view billing history all in a single website. And, since our team is regularly checking in on your loved one and our care providers, we're involved every step of the way. If you ever have any questions about their care, you can connect with us directly.